Our Easy Returns and Refunds Policy
1. Returns policy – If you return a Product to us un-opened and in the same condition as when it was sent out to you, and within our 30-day return policy, a full refund will be given when the goods have been received, less the shipping costs and any other costs incurred due to the return – refer to clause 5.3 above. Nothing within these provisions shall affect your statutory rights.
If you do not take delivery of the Products, or if you do not supply accurate and complete delivery instructions, we may cancel the order and retain the Products. In this event, we will refund you the price of the Products, but you will still be liable to pay any delivery or associated charges. If you require the item(s) to be re-shipped, the full shipping charges will be applied again. In the event of lost mail due to incorrect address details being provided we will not be able to refund your shipping costs (if applicable). In addition, you will be liable for any return fees charged to us by the courier (if applicable).
2. Cancellations policy
If you wish to cancel your order:
(a) you can notify us by telephone on +639955160420 or email us at firstname.lastname@example.org before we have dispatched the Products or started to perform the Services (as the case may be); or
(b) where goods have already been dispatched, by returning the un-opened goods to us in accordance with clause 1.0 above.
We warrant to you that any Product or Service purchased from us through our site will, on delivery, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products or services of that kind are commonly supplied.